Responsible Gaming
Introduction
At Svap Infotech, we are committed to promoting responsible gaming practices. Gaming and betting should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means. Remember that the house always has an edge, and you should never bet more than you can afford to lose.
Age Verification
In India, gaming services are restricted to individuals who are 18 years of age or older, or the legal age of majority in your state, whichever is greater. If you are under the legal age, you are not permitted to use our services. We strictly enforce age verification to protect minors from the risks associated with gaming.
Warning Signs of Problem Gambling
If you recognize any of the following warning signs in yourself or someone you know, seek help immediately:
- Chasing Losses: Continuously gambling to recover money lost in previous sessions
- Hiding Gambling Activity: Concealing the extent or frequency of your gambling from family and friends
- Neglecting Responsibilities: Prioritizing gambling over work, school, family, or personal obligations
- Increasing Bets: Needing to gamble with larger amounts to achieve the same level of excitement
- Loss of Control: Being unable to stop or reduce gambling despite wanting to
- Financial Strain: Borrowing money, using credit, or selling possessions to fund gambling
- Mood Changes: Experiencing anxiety, irritability, or depression when unable to gamble
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
Self-Help Tools
Take control of your gaming experience with our responsible gaming tools:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount of losses you are willing to accept before stopping play
- Reality Checks: Enable notifications at regular intervals to remind you of your gaming activity and time spent
- Self-Exclusion: Request a temporary or permanent ban from your account to take a break from gaming
- Time-Out Period: Take a mandatory break from gaming for a set duration
Contact our customer support team for assistance in activating these tools on your account.
Support Organizations and Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to these organizations:
India
- Gamblers Anonymous India: A support group offering peer support and counseling services for individuals affected by problem gambling
- All India Institute of Medical Sciences (AIIMS): Provides mental health and addiction counseling services
- AASRA (Assistance for Alcohol and Substance-Related Addictions): Offers support for behavioral addictions including problem gambling
International Resources
- GamCare (United Kingdom): www.gamcare.org.uk — Free counseling and support services
- GamStop (United Kingdom): www.gamstop.co.uk — National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au — Counseling and support
- Responsible Gambling Council (Canada): www.responsiblegambling.org — Education and resources
- National Council on Problem Gambling (United States): www.ncpgambling.org — Helpline and referral services
Call to Action
If you believe you may have a problem with gambling, or if someone you care about does, please seek help immediately. There is no shame in asking for support—professional resources are available and confidential. Your health and well-being are our priority.
Remember: Gaming should be fun and entertaining. If it stops being enjoyable or begins to cause financial, emotional, or social problems, it is time to take action and reach out for help.